Returns & Exchanges
At Kappa Hobby, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. Whether it's a fit issue or a change of heart, our streamlined process ensures your exchange or refund is handled with care.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the original, unworn items with all tags attached into the original shipping box or a secure mailer of your choice.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will notify you once your refund or exchange has been processed.